We operate hotels. Sometimes as regular managers. Sometimes as crisis managers. But always with success.
12.18. Hospitality Management helps tourist destinations to flourish. They act as a trustworthy partner for hotel operators. By repositioning businesses, developing new concepts or optimising operational performance. Our powerful team has everything it takes – from experience, fearlessness and expertise to the necessary vision for the property in question.
Our range of services
Identifying potential. Developing values.
To optimise the economic performance of real estate in the hotel and hospitality sector, our portfolio ranges from classic consulting through to operational management. We have our own team of experts to handle our extensive range of services, which is divided into three core areas:
Revenue Optimisation
Increased occupancy at the best possible rates.
Operation &
Consulting
Not only to meet the expectations of the guests, but to exceed them.
Marketing
Significant increase in turnover of the property and increase in value of the brand.
Successful strategies
for success stories
From Scotland to New York, we’ve successfully established numerous properties in what is known to be a highly competitive market and coveted segment. Our recipe for success is experience, hard work and dedication.
But how do we make ourselves and our properties stand out from the crowd? By creating unique, out-of-the-ordinary features that make our properties truly outstanding and memorable.
But how do we make ourselves and our properties stand out from the crowd? By creating unique, out-of-the-ordinary features that make our properties truly outstanding and memorable.
Our
Brands
IT.
IT.
AT.
UK.
ES.
ES.
DE.
US.
DE.
DE.
DE.
the Management
Powerful personalities. Lionhearts.
Comprehensive expertise in the international hotel business. Specialists in revenue optimisation. Creative thinkers from all fields of analogue and digital marketing – we’re 12.18. Hospitality Management. We’re Different. On principle.
Markus Lück
Managing Director
Kerstin Pfeffer
Head of Projects & Processes
Carlos Fritz
Head of Hotel Operations